Refund policy
Last updated: February 28, 2026
We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must be:
-
Unused and in the same condition that you received it
-
In its original packaging
-
Accompanied by proof of purchase
To start a return, please contact us at:
Returns sent without prior authorization will not be accepted.
Non-Returnable Items
Certain types of items cannot be returned, including:
-
Perishable goods (such as food, flowers, or plants)
-
Custom or personalized products
-
Personal care goods
-
Hazardous materials, flammable liquids, or gases
-
Gift cards
-
Final sale or discounted items
If you are unsure whether your item qualifies for return, please contact us before sending it back.
Damages and Issues
Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately at:
We will evaluate the issue and resolve it as quickly as possible.
Exchanges
To exchange an item, we recommend returning the original item first. Once the return is approved, you may place a new order for the desired item.
European Union 14-Day Cooling-Off Period
If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days for any reason, without justification.
Items must be unused, in original condition, and accompanied by proof of purchase.
Refunds
Once we receive and inspect your return, we will notify you regarding approval.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Please note that banks and credit card companies may require additional time to process the refund.
If more than 15 business days have passed since your refund was approved, please contact us at: